BetPanda Cookie Policy

At BetPanda Online Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices you have regarding their use. By continuing to browse and use our platform at betpanda.io, you acknowledge and accept our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. Here at BetPanda, we use cookies to help our platform function correctly, to remember your preferences, and to improve your overall experience when you visit our site. Cookies allow us to recognise your device on return visits, saving you the time of re-entering certain information. They do not contain personally identifiable information such as your name or payment details, but they may link to information we hold about you.

Types of Cookies We Use

Our BetPanda platform uses several categories of cookies, each serving a specific and legitimate purpose. Below we outline the main types we deploy:

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, services you have requested — such as logging into your account, accessing the BetPanda casino games library, or managing your crypto wallet transactions — cannot be provided. These cookies do not require your consent as they are technically necessary for the site to function.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our website. This includes pages visited, time spent on the site, and any errors encountered. At BetPanda Online Casino, we use this data to improve how our platform works and to ensure that our betpanda casino online experience meets the expectations of our players. All information collected is aggregated and anonymous.

Functionality Cookies

Functionality cookies allow our BetPanda platform to remember choices you make, such as your language preference (we support 14 languages), your currency display, or your preferred game category. These cookies enhance your personalised experience and ensure you do not need to re-select your preferences every time you visit.

Targeting and Marketing Cookies

We may use targeting cookies to deliver relevant content and promotional offers — such as the BetPanda welcome bonus, cashback promotions, or the Weekly Raffle — that are more relevant to your interests. These cookies track your browsing habits across our website and may be used by our advertising partners. You may opt out of these at any time through our cookie management tool.

Session Cookies

Session cookies are temporary cookies that are erased when you close your browser. We use them to manage your active session on our website — for example, keeping you logged in while you navigate between the slots lobby, live dealer games, and sportsbook sections of our BetPanda casino.

Third-Party Cookies

Our BetPanda Online Casino site may also set cookies from trusted third-party service providers. These include analytics providers, game studios such as Evolution, Pragmatic Play, NetEnt, and Nolimit City, as well as crypto payment on-ramp partners. We do not control the cookies set by these third parties, and we recommend reviewing their respective privacy and cookie policies for more detail. Our integration of provably fair games and live casino tools may involve such third-party tracking technologies.

How We Use Cookie Data

We use information gathered through cookies for the following purposes:

We ensure secure access to your account and maintain the integrity of your session while you play at our betpanda crypto casino.
We analyse player behaviour to optimise game loading, navigation flows, and bonus claim processes, including how players access the BetPanda welcome bonus and claim process.
We remember your settings, such as preferred language, to provide a smooth, localised experience.
We detect fraud, prevent abuse, and fulfil our obligations in relation to the betpanda casino license and applicable laws under the jurisdiction of Costa Rica.
We deliver targeted communications related to the BetPanda VIP Club, promotional tournaments, and weekly cashback offers.
We measure the effectiveness of our marketing campaigns and affiliate partnerships.

Your Consent and Cookie Choices

When you first visit our website, we will present you with a cookie consent banner. You may choose to accept all cookies, reject non-essential cookies, or customise your preferences by category. At BetPanda Online Casino, we respect your right to control your data, and we make it easy to manage your cookie settings at any time through the cookie preference centre accessible in the footer of our website.

Please note that disabling certain cookies may affect the functionality of our platform. For example, rejecting functionality cookies may mean that your language and session preferences are not saved between visits. Disabling strictly necessary cookies may prevent you from accessing your account or completing crypto transactions.

How to Manage Cookies in Your Browser

In addition to our on-site tools, you can control cookies directly through your browser settings. Most browsers allow you to block or delete cookies. Below are links to the cookie management pages for the most common browsers:

Google Chrome – Settings → Privacy and Security → Cookies
Mozilla Firefox – Options → Privacy and Security → Cookies and Site Data
Safari – Preferences → Privacy → Manage Website Data
Microsoft Edge – Settings → Cookies and Site Permissions

We recommend that you keep your browser updated and review your cookie settings regularly. If you use the BetPanda app or a mobile browser to access our casino, you may also manage cookies through your device's application settings.

Data Retention and Security

Our BetPanda cookie data is retained only for as long as is necessary to fulfil the purposes described in this policy. Session cookies are deleted automatically when you close your browser. Persistent cookies expire at different intervals depending on their function — typically between 30 days and 12 months. We apply appropriate technical and organisational measures to protect cookie data against unauthorised access, loss, or misuse. BetPanda Online Casino is operated by Star Bright Media S.R.L., registered in Costa Rica (Corporate ID 3-102-880000), and we process all data in accordance with our broader Privacy Policy.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we make material changes, we will notify you via our website or by email to the address associated with your account. We encourage you to check this page periodically to stay informed about how we use cookies. Your continued use of our BetPanda platform after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or about how we use cookies on our BetPanda Online Casino platform, please do not hesitate to reach out to our support team. We are available 24/7 via live chat on our website or by email at support@betpanda.io. We are always happy to help and to ensure your experience on our platform is as transparent and enjoyable as possible.

Content updated: July 13, 2026